Shipping Information

We ship worldwide. All orders are shipped out Monday - Friday.

Orders placed between Friday ( after 1 PM EST ) and Sunday will be shipped out the following Monday or Tuesday depending on the shipping method selected during checkout.

Please allow 1-2 business days for orders to be processed before they ship.

During sales and holidays, orders may require 2-5 business days for processing before shipment.

Tracking information is automatically sent to the email address you provide during checkout. Please make sure this information is entered correctly.

If you do not receive tracking information within 1-2 business days after the above processing time, please check your spam folder.

Please note that, when an order has been placed, our shipping department will start taking care of your order as soon as possible and therefore it is not possible to cancel it.

If for any reason you aren't able to find your tracking information anywhere, please contact us by email at contact@prstge.com.

 

U.S Shipping :

Customers within the US may choose from a range of shipping options.

All shipments to P.O. boxes will be shipped via USPS since other carriers do not have access to P.O. boxes.

Shipments within the US are estimated to take 2-12 business days in transit once shipped depending on your state location and the shipping method you choose during checkout. Please see options during checkout for full list of precisely calculated shipping rates.

Complications with delivery are rare, but please contact us at contact@prstge.com and we will be happy to assist you.

PRSTGE  is not responsible / liable for delays caused by the post office, UPS or any other carriers. These carriers are working independently and while it is rare, delays may occur during transit.

Please make sure the shipping address entered at the time of your order is correct to avoid any delays / lost packages / stolen packages.

PRSTGE is not responsible if your package is returned, delivered to the wrong address or lost if the address provided at the time of your order is incorrect or insufficient and you will be responsible to cover the cost if a replacement package needs to be sent.

We understand that delays happen, if a shipment is being returned to our company for ANY reason, Our company may decide, at it's own discretion, to use a different carrier to deliver your package a second time.

 

UPS DOMESTIC RATES

 

Free Standard Shipping on All Orders Over 200 USD*

*Orders over 200 USD paid with a store credit will still require shipping to be paid during checkout.

 

STANDARD SHIPPING - $5.99

All orders require 1 to 2 business days processing time and usually require 9 to 12 business days for delivery depending on your state location.

** Business days** do not include weekends and holidays.

Upon couriers picking up orders, PRSTGE cannot guarantee that couriers will not delay the delivery, delivery time is estimated with no delays.

 

UPS GROUND PRIORITY - $8.99 - $11.99 

All orders require 1 to 2 business days processing time and require 3 to 5 business days** for delivery depending on your state location.

** Business days do not include weekends and holidays.

Upon couriers picking up orders, PRSTGE cannot guarantee that couriers will not delay the delivery, delivery time is estimated with no delays.

 

UPS 3 DAY SELECT - $12.85 - $18.99 :

All orders require 1 to 2 business days processing time and require up to 3 business days** for delivery depending on your state location.

If your order is placed before 1 PM EST, it will be delivered within 3 business days.**

** Business days do not include weekends and holidays.

Upon couriers picking up orders, PRSTGE cannot guarantee that couriers will not delay the delivery, delivery time is estimated with no delays.

 

UPS 2ND DAY AIR - $22.00 - $28.00 :

All orders require 1 business day processing time and require 2 business days for delivery.

If your order is placed before 1 PM EST, it will be delivered within 2 business days.**

** Business days do not include weekends and holidays.

Upon couriers picking up orders, PRSTGE cannot guarantee that couriers will not delay the delivery, delivery time is estimated with no delays.

 

UPS NEXT DAY AIR - $45.00 - $51.00 : 

All orders require 1 business day processing time and require 1 business day for delivery.

If your order is placed before 1 PM EST, it will be delivered on the next business day.**

** Business days do not include weekends and holidays.

Upon couriers picking up orders, PRSTGE cannot guarantee that couriers will not delay the delivery, delivery time is estimated with no delays.

 

INTERNATIONAL ORDERS :

PRSTGE ships international orders using DHL,  UPS and USPS.

All international orders require 1 to 2 business days processing time and require 2 to 21 business days for delivery depending on your country location and the shipping method selected during checkout.

Upon couriers picking up orders, PRSTGE cannot guarantee that couriers will not delay the delivery, delivery time is estimated with no delays.

*Some countries may be subject to Duties or Taxes. Duties and Taxes are subject to being collected at the time of delivery by the carrier and are not included in the purchase price. Each country has its own rules.

Please note that if an international order is refused by the customer upon delivery for any reason or if it is unsuccessfully delivered due to an issue with the delivery address , it will not be accepted in return and you will be responsible for any additional cost charged by the courier.

 

ORDERS DELIVERED AT AN ALTERNATE ADDRESS :

We understand that sometimes it is convenient to place an order and get it delivered at an address other than your residential address, while on vacation or for any other reason. Please make sure that you or someone appointed by yourself is available to receive your package.

If you do not stay at the same address for a period of at least 30 days from the date you place the order, we do not recommend delivering outside of the United States since delays may occur with the delivery and you ''the customer'' will be responsible for any package that may be lost, delayed or stolen for failure to assist with the delivery.

If you resides in the United States and decide to deliver your package outside of the United States, you must be available at the delivery address provided at the time of your order for at least 30 days. You will also be responsible for any customs duties and taxes that may be charged by the country where your order is being delivered. For more information about local customs duties and taxes, please check with local customs before ordering.

If the courier decides to return your package, you will be responsible for any fees associated with the return and the re-delivery of the package.

Packages delivered at an alternative address aren't eligible for a refund.

 

PRE-ORDERS :

We allow pre-orders on selected products that are produced in limited quantity and get sold out pretty fast to give a chance to our customers to reserve their pair before they are available to ship.

Please note that pre-orders have their own approximative shipping date indicated on the product page and will not respect the same delivery timing indicated above.

For example, if your pre-order item is supposed to start shipping in 2 weeks, and you decide to select UPS 2ND DAY AIR as your shipping method, your product will take 2 business days to be delivered to you when the product start shipping, which means 2 weeks + 2 business days.

For more information, visit our FAQs page HERE or contact us by email at contact@prstge.com.